My promo code is not working

If your promo code won’t apply or you get an error message, this may be why:

• You’ve already used the code. Our promo codes can only be used once, so if you’ve used the code before, it won’t work again.

• The items aren’t eligible. Check the terms and conditions of the code, and make sure the items in your bag aren’t excluded items. Some codes exclude packs and subscription orders.

• The code has expired. Check the end date of the code, as some of them run for a limited time or expire after a set period.