Processing times

We're hustling behind the scenes to get your Woxer to you ASAP! Once payment and stock is confirmed, our team will start

Order tracking

Once we've sent your Woxer off into the world, we'll send you an email with all the tracking details. Placing multiple o

Taxes

Taxes will be added to your order according to the laws of your shipping destination. This keeps everything above board

Payment options

Credit Cards: We accept Visa, MasterCard, American Express, and Discover cards and installment plans. Your card will be

Updating orders & shipping address

Sorry, once your order is placed, we are unable to make any changes to the contents or shipping address. We can only shi

Order cancellations

Once your order’s in, we can’t change or cancel it. During busy times, we may have to cancel your order if i

Can I request discreet packaging for my order?

At the moment, we don't have discreet packaging options available. Please choose a delivery location where you are comfo

Holiday sales & discount codes

Get ready to snag some great deals and cozy up for the holidays! Please note that discounts cannot be applied retroactiv

Holiday shipping

November and December is the busiest time of year for Woxer. To receive your Woxer by December 24th, please place your o

Do holiday orders come with gift wrap?

Your Woxer may arrive in some festive packaging during the holiday season, but it’s not intended to be gift wrappi